Beverley joined TCC in 2014 and brings with her 20 years’ experience leading various business functions in the financial services industry, including as an FCA/PRA approved person with control of a significant influence function (CF29).
She has a track record of leading successful large-scale regulated and non-regulated complaint handing programmes and past business reviews, constantly powering continuous improvement, efficiency and quality control. Beverley brings to TCC proven skills in productivity and efficiency and her role involves driving the operational performance of TCC’s Leeds Conduct Risk Centre and championing skills and capability development.
Beverley honed her skills in previous roles in customer and shareholder services, quality and publishing services at large industry institutions such as Capita, HBOS and Halifax. She is a member of the Chartered Management Institute and the Institute of Consulting.
When she is not hard at work in our Leeds Conduct Risk Centre, Beverley likes spending time with her partner relaxing, eating out and socialising with friends.