Duration: 12 months, maternity cover

Start date: Mid November

Salary: Up to £21,000 depending on experience

Reports to: HR Manager

Accountabilities

Management Support

• At all times work to TCC standard operating practices and arrangements to ensure that risk is minimised and that quality is high.
• Accurate and timely collation of data, in order to create and distribute weekly/monthly MI packs.
• Maintain and develop the Power BI system, ensuring production of accurate MI and dashboards in a timely manner
• Provide administrative and technical support to the management team as required.
• Administration cover as required to support the wider remit of the team.
• Dealing with business clients and customers over the phone

Maintain accurate records

• Handling sensitive information in a confidential manner.
• Coordinate office facilities and Health and Safety procedures.
• Maintain accurate Health and Safety records ensuring tasks are carried out in a timely manner
• Replying to emails, telephone or face to face enquiries.

Personal & People Development

• Support junior colleagues when required.
• Create and maintain own development plan and training records in line with existing role and future career aspirations, within TCC.

Qualifications

• Degree level education in a finance, mathematics, computer science or analytical subject is desirable.
• Aptitude to study for FS examinations

Skills

• Attention to detail and high level of accuracy.
• Strong communication and interpersonal skills both written and oral
• Excellent time management skills and ability to multi-task and prioritise workloads
• Strong problem-solving skills
• Team player
• Proficient in Excel, Word, and MS Outlook
• High level of numerical ability
• Ability to work on own initiative and aptitude to learn and improve procedures
• Manage a range of administrative processes (basic to advanced)

Experience & Knowledge

• Experience or good understanding of an operational environment and familiarity with standard work procedures
• Inbound and outbound call experience is essential
• Understanding of database management and data analysis
• Microsoft Power BI experience preferable
• Understanding of latest GDPR legislation