Our clients in this sector rely on our remediation expertise and laser focus on culture & conduct risk to help them remediate past business and meet future regulatory obligations. Our value-driven approach provides enduring return on investment that maintains long-term business sustainability.

Rectification & Remediation

The Retail Banking sector is grappling with carrying out cost-effective, efficient remediation programmes in an environment where resource is rapidly becoming saturated.

TCC’s expertise in providing value-driven and modular rectification solutions at pace give our clients in this sector assurance that they will receive the resource and/or end-to-end programme management on time and within budget.

Culture & conduct

Assessment of culture remains at the core of the FCA’s activity in managing conduct risks arising in the Retail Banking and Building Societies sector. The Senior Manager’s regime, product value (i.e. packaged accounts) and identification and management of customer vulnerability remain key themes that firms proactively need to address.

Our clients choose us because we listen and collaborate to build pragmatic solutions that deliver fair outcomes to all customers, with a particular focus on those with vulnerabilities.

How can we help you?

We provide long-term, holistic risk and compliance solutions that fix your past, strengthen your present and protect the future of your business:


We have a solution for every problem.

If you can’t find what you’re looking for give us a call.

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